We’re here to help with any questions or concerns about our services, policies, or membership. Here are our official contact details:
Our Office Location
Military Benefit Association
14605 Avion Parkway
Chantilly, VA 20151-1104
Mailing Address
For correspondence, please use the following mailing address:
Military Benefit Association
P.O. Box 221110
Chantilly, VA 20153-1110
Customer Service Phone Numbers
For immediate assistance, please contact our customer service team during business hours:
- Primary Line: +1-800-336-0100
- Alternate Line: +1-703-372-9600
- TRICARE Supplement Inquiries: +1-877-622-1020
Customer Service Hours (Eastern Time):
- Monday – Thursday: 8:00 AM – 6:00 PM
- Friday: 8:00 AM – 4:00 PM
- Saturday & Sunday: Closed
Email Addresses
For specific inquiries, please use the appropriate email contact:
- General Inquiries: [email protected]
- Accounting/Billing: [email protected]
- Claims: [email protected]
- Death Claims: [email protected]
- Member Support: [email protected]
Fax Number
For fax communications:
Fax: +1-703-968-6423
We at the Military Benefit Association are dedicated to top-notch service for our members. If you have questions or need help, please contact us. We’re ready to assist you.